Both myself and my Son have been dealing with this company.At the time my son lived in the USA and was looking at renting an apartment from them.My number had been put down as telephone contact and my son put his email address.At the start of the process we had a number of occasions where we was promised that different information would be sent and wasn't.After a few failed attempts, I called them and was put through to a lady called Maria, I explained how difficult it was to organise due to my son being abroad and also how we had been promised a number of times that info etc would be sent but it never arrived.Maria took ownership of this and was fantastic, her communication was excellent, and she followed through on everything she said she would.So this review is to make the company aware that if all there staff was as good as Maria they wouldn't have frustrated customers.
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