I signed up for a 3-day free trial to see what ScreenApp offered. I quickly realized it wasn’t what I needed and did not use the platform at all.Even so, the trial automatically converted into an annual subscription and I was charged for a full year. I did not intentionally choose an annual plan, and the sign-up experience was not clear enough for such a large charge.Support confirmed the charge but refused to refund it, hiding behind their cancellation policy. They suggested a manual billing review form that may take up to 14 days, which feels like an attempt to delay and discourage customers.This is a very unpleasant experience and feels like a classic “trial-to-annual” trap. I strongly recommend being extremely careful before entering your card details.
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