I have not received my item. The company does not answer phone calls, and the customer service is extremely disappointing. My parcel was supposed to be delivered by the courier service, but I received a misleading message from them stating they attempted delivery when I was at home. They did not deliver at all and provided false updates. Both the company and the courier service are equally frustrating. I am requesting a refund; this has been a terrible experience.
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Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products.
