sculpd.co.uk

3.7
3.7 Based on 145 reviews

Home craft kits for adults, beginners and DIY creators. We’re bringing the joy of crafts into people’s homes, without the need to visit a studio. Step-by-step guides for beginners and all the material you need to make beautiful homeware and art at home. W...

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Leonora Butler
Poor customer service

I ordered some kits as a present for Christmas on 16th of December '24 and they arrived on the 20th of December with GLS. The delivery failed because apparently not enough information regarding the address was provided (nobody called) and since I could not get in contact with GLS, I tried sending messages on the official website of Sculpd. Needless to say, I sent like 3 inquiries and nobody ever replied. I know they don't have control over their actual delivery but some kind of answer would've been nice. Sorry but for that alone I won't come back.So for the end of the story, I didn't have the present on Christmas day and I only managed to get it in the first week of January '25, only because I physically went to the parcel center to retrieve it, cause delivery was never attempted again.

2
Date of experience: Dec 20, 2024

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Business Details

  • Home craft kits for adults, beginners and DIY creators. We’re bringing the joy of crafts into people’s homes, without the need to visit a studio. Step-by-step guides for beginners and all the material you need to make beautiful homeware and art at home. We’re inspiring people to create things with their hands that they can be proud of while bringing people together in the process. See more

  • language https://sculpd.co.uk

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