Review Time
Hassle from the start with disappointing results. Made something to go straight in the bin. Unpacked the clay and worked with it as per instructions; went ambitious to start with and tried a block/panel butter dish but gave up as the weight jut collapsed in on itself. Moved on to a boulder style candle holder instead. After a week of drying, we came to paint our creation but it all just cracked and fell apart. The paint is ok but does just flake off when painting. Kit looks great but is very unrealistic in achieving anything more than a painted rock. Waste of time - avoid and save your pennies for other hobbies
Hassle from the start with disappointing results. Made something to go straight in the bin. Unpacked the clay and worked with it as per instructions; went ambitious to start with and tried a block/panel butter dish but gave up as the weight jut collapsed in on itself. Moved on to a boulder style candle holder instead. After a week of drying, we came to paint our creation but it all just cracked and fell apart. The paint is ok but does just flake off when painting. Kit looks great but is very unrealistic in achieving anything more than a painted rock. Waste of time - avoid and save your pennies for other hobbies
Sculpd took on my services to review their products in line with Montessori principles. The service was provided yet I was not paid for this as agreed. Despite constant chasing and requesting for payment, the company is not conducting itself in an honest and ethical manner.I don’t think this company should be trusted.
made an order on the 6th of December 2025. got the package well over 2 weeks later so very very late. I need to return the order and: the support@sculpd email comes back as undeliverable; the "contact us" area of the website seems to get to feedback; instagram someone started asking me pictures of the items which I stated are unopened and wanting a reason for the return. then they started ignoring me. this is a decent amount of money I spent and I don't know how to get out of it.
Unbelievably poor customer service. Son had pottery kit as a gift months ago only just got around to using it. The how to guide was missing emailed them expecting the guide to be sent. They have refused until I send the order number, which obviously don’t have as it was a gift. The back and forth emails are quite frankly hilarious, not in a good way. Unbelievable!
Absolutely terrible, they don't respect the delivery stated on their website. Their customer service is unhelpful and borderline rude, don't expect an apology from them when they mess up. For a cheap product I'd understand but this is ridiculous.
I ordered from Sculpd and the delivery was supposed to be handled by DPD. The parcel never arrived and was later marked as lost. Sculpd claim it was shipped, but DPD confirmed it was never successfully delivered.Trying to resolve the issue, I placed another order, this time via Amazon with DHL delivery — and that parcel also never arrived. At this point, it’s clearly not just a DPD issue.The customer service experience has been awful: extremely slow or no responses at all, no accountability, and zero effort to find a solution. Any problems are simply blamed on the courier, even when the same issue occurs with a different delivery company.Overall, this has been a deeply frustrating experience and I would strongly advise others to think twice before ordering.
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Home craft kits for adults, beginners and DIY creators. We’re bringing the joy of crafts into people’s homes, without the need to visit a studio. Step-by-step guides for beginners and all the material you need to make beautiful homeware and art at home. We’re inspiring people to create things with their hands that they can be proud of while bringing people together in the process. See more
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