This was my first and probably last transaction with this company. After signing a sales agreement, I waited five days for my shipping kit. Once sent, my package was received by them on 12/19/25, but ten days later, I still received no acknowledgment of my product being processed. I sent multiple unanswered emails and made several calls, waiting an hour to finally speak to someone who informed me it would take another five days to process. I requested to speak with a supervisor and was told it would take at least three days for a response. I have never encountered a company that shows such disregard for customers, especially when dealing with high-value products. It's just sitting there, supposedly. Avoid this company at all costs!
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