Bought an expensive item from this store to be delivered to the UK. Despite claiming to be ‘completely transparent’ in their delivery policies, at no point during the shopping process did they state that they would be using Evri as the courier. When enquiring about UK deliveries, they ambiguously state that they would use either DPD, Royal Mail, DHL or FedEx, without giving any option to choose which, but certainly at no point did the order state that Evri would be engaged with the delivery. I deliberately avoid the use of both Evri and Yodel as delivery options when shopping as they have a disgraceful track record in my area. I would not have shopped here if I had known they would be used. They surreptitiously used Evri as the courier, and lo and behold, Evri have dropped the ball as expected. Neither Evri nor SDR Store know the true status of the package, and despite providing evidence as such to the store, they have gone radio silent on communications with me. I am furious as this was a near-£300 item. SDR Store are claiming that the item hasn’t even left the continent, whereas Evri are claiming that the package is of unknown whereabouts in the UK. Utterly disgraceful. Will not be shopping here again, and would recommend that anyone who values their time, money and patience do not shop here either.
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At SDRStore, we are more than just a technology store - we are enthusiasts, innovators, and your fellow technology lovers. As a new player in the market, our mission is clear: to bring you the latest and greatest tech products, carefully selected and offered at prices that won't break the bank.
