Extremely poor experience! I purchased US Google Play Gift Cards from SEAGM, but they could not be redeemed. Their support kept "passing the buck," claiming it was my account issue.
However, after multiple consultations with Google Support, Google explicitly told me that my account has NO issues and DIRECTED me to contact the vendor (SEAGM) to resolve the card's problem.
When I returned to SEAGM to submit a formal replacement request with this evidence, the platform took a retaliatory action: they DIRECTLY BLOCKED my IP address (Cloudflare Error 1005) to prevent me from accessing my order or contacting support again. This is blatant fraud and a total lack of business ethics. I have already filed a dispute via Alipay and will report this to the authorities. DO NOT BUY FROM SEAGM!
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SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers and publishers.
