Highly disappointing experience – no customer support whatsoever. I am very let down by my interaction with this watchmaker. I received the incorrect watch, which I promptly returned via a courier, as per their instructions. The package was successfully received back by them, and I have proof of return. However, despite four follow-up emails, I have heard nothing from customer service: no acknowledgment, no updates, no solutions, just silence. For a business in the watchmaking industry, where trust and professionalism are vital, this level of service is simply unacceptable. The lack of communication and inability to manage a straightforward return has completely eroded my confidence. At this point, I can only strongly caution potential customers to be very careful.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tianjin Seagull Watch Technology Co., Ltd., founded in 1955, originates from the esteemed Chinese timepiece, the "Five-Star Watch." We dedicated to crafting high-quality movements and pioneering the development and production of original Chinese mechanical wristwatches. We shall offer discerning customers the privilege of acquiring authentic Seagull watches, shipped from Tianjin, China.
https://seagullwatches.com/See more
