I am quite disappointed with my experience with this watchmaker. I received the wrong watch and returned it promptly via a courier, following their guidelines. The package was successfully received back by them, and I have proof of return. However, despite sending four follow-up emails, I have not received any response from customer service: no acknowledgment, no updates, nothing at all. The silence is incredibly frustrating. For a business in the watchmaking field, where trust and professionalism are essential, this level of service is simply unacceptable. The lack of communication and failure to handle a simple return has led to a total loss of trust. At this point, I can only advise potential customers to proceed with great caution.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tianjin Seagull Watch Technology Co., Ltd., founded in 1955, originates from the esteemed Chinese timepiece, the "Five-Star Watch." We dedicated to crafting high-quality movements and pioneering the development and production of original Chinese mechanical wristwatches. We shall offer discerning customers the privilege of acquiring authentic Seagull watches, shipped from Tianjin, China.
https://seagullwatches.com/See more