Ordered LED headlights for my truck. I ensured to put the make, model, trim, and everything that is needed to verify the fitment. They came in the mail and they didn’t fit. One of them didn’t have the right bracket/threading whatsoever, and the other ones fit into the correct spot, but were too lose and fell out immediately. I called customer service to ask for a refund/return and the man said he would send me an email. Nine hours later I got the email, which they asked for a bunch of vehicle information, to which I provided. They offered me $25 to keep them lol. They insisted that “Return is such a headache for you.” They seemed like they really don’t want me to return the item, even though they sent me lights that didn’t even fit my vehicle… so now I have to pay for shipping on the return, provide them the tracking number, and wait who knows how long to maybe get my money back. Crazy that a fairly large company seems like it is ran out of a guy’s basement. Very disappointed and would not recommend buying anything from them.
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SEALIGHT, the star brand of SuncentAuto, offers high-quality aftermarket automotive lighting products for car owners at an affordable cost.