Very disappointing despite a villa presented as “luxury”.Change of accommodation 6 days before our departure, with relocation to a new villa for a significant additional cost.Upon arrival at the new villa, the house was not properly cleaned, which is unacceptable for this type of property.The photos are not accurate: they are clearly edited and give a misleading impression of the property.The infinity pool, which is highlighted in the listing, was half empty, which completely detracts from the experience.There was no proper follow-up, no reliable contact person, and very poor management from start to finish. We encountered several issues during the stay without ever receiving an appropriate response or solution.A compensation was provided, but it was significantly lower than the additional amount we had to pay, on top of the extra costs incurred due to the change of villa.Luxury villa on paper, but the service and overall management are far below expectations.I do not recommend Sealodge Mauritius.
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