Terrible customer service. I’ve had many bugs and issues with a variety of skins and commendations in the game, most of them go unsolved and some of them takes years and many tickets to be resolved such as server crashing, commendations not loading, being given wrong twitch drops due to stupidity and lack of care by customer service, I’ve been given the wrong Bear & Bird (Legacy figurehead) for 4 years and tried to get the original back the only issue is that they gave me the wrong one from the emporium with exact same name. I’ve been yellow bearded 5 times due to a variety of reasons all stemming from players being inferior to weapons combat and getting their feelings hurt so they try to manipulate proof and videos to try and get me down. I’ve had plenty of players who tried to impersonate me and cheat, I’ve only ever supported this game but in the end they just red beard me for “toxic behavior”. I’ve never once gotten a “sorry” from customer support due to their lack of care. I doubt this is the only case of such. Whoever works at support seems to really hate their job. When they can’t ban actual cheaters they go for innocent players like me since we’re easier to get rid off even though it’s people like me who put the money in their pockets
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