⚠️ DO NOT DO BUSINESS WITH THIS MARKETING COMPANY – Extremely BAD Experience
We hired this company on April 30, 2025, for a six-month SEO and digital marketing agreement and paid $6,500 upfront. What followed has been one of the most frustrating and damaging business experiences we’ve had.
Before signing, we provided full backend access so they could properly evaluate our website. They confirmed the site was in good, workable condition and recommended removing what they described as unnecessary plugins. However, shortly after they began work, their actions—including removing and modifying critical plugins—caused serious damage to our website’s functionality, performance, and search visibility.
Since their involvement:
* Website rankings dropped significantly
* Organic traffic declined
* Domain/authority score decreased (≈3 points)
* The website began crashing multiple times per week
* Leads and revenue were negatively impacted
At the same time, the services we paid for were simply not delivered.
They promised:
* Blog articles and SEO content
* High-authority backlinks and placements
* Technical SEO improvements
* Ongoing reporting
During the sales process, they specifically referenced high-authority platforms (including well-known sites like USA Today) where they claimed they would publish content and secure backlinks. None of this was delivered. No meaningful content was published, link-building efforts were not evident, and reporting was inconsistent or nonexistent.
Nearly one year later, the work completed does not reflect even one month of the agreed scope.
Project management and communication were equally disappointing. Deadlines were consistently missed, accountability was lacking, and follow-up was poor. Attempts to escalate to supervisors or management resulted in little to no response.
Additionally, this company had full administrative control of our website for approximately one year. Given the ongoing instability, crashes, and performance decline during that time, there are serious concerns about how the site was managed. If any security or malware issues are present, it raises further concerns about oversight while under their control.
Their agreement includes a money-back guarantee for lack of measurable improvement, as well as a pro-rated refund policy. Despite the clear decline in performance and failure to deliver services, this issue remains unresolved.
Overall, this situation has caused significant financial harm to our business. Based on our experience, we strongly recommend extreme caution before engaging with this company.
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Search Berg is an award-winning digital marketing agency with over a decade of experience in SEO services, PPC, web design, and development. We specialize in helping businesses grow online by driving more traffic, increasing calls, and boosting sales. Our expert team is dedicated to delivering top-notch results through innovative strategies and cutting-edge techniques. Clients trust Search Berg for our commitment to excellence and proven track record.
We focus on understanding our clients' unique needs and tailoring our services to achieve their specific goals. Our comprehensive approach ensures that every aspect of your online presence is optimized for maximum impact. With a customer-centric philosophy, we strive to build long-term relationships and deliver sustainable growth.
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