Update: I finally received the refund and a call FROM A REAL PERSON!!! Look what a review will do
I ordered a watch from sears because they are a trusted name. Was then informed it was a third party. The third party sent me a broken watch that was not the watch I ordered. It was half the price!!! This third party was supposed to give me a refund. It's been a month still no refund. Sears... who I can only reach a real person in a chat tells me I've been refunded. I have not and this other company is no longer answering me. Do not order from sears online they are no longer a trusted name. Just a has been store scamming ppl
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