searspartsdirect.com

1.5
1.5 Based on 116 reviews

Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we pr...

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Untrustworthy service

Untrustworthy service. I had a chat with sales where they assured me they had the parts and could expedite shipping if I provided my credit card details during the chat. They then called me, claiming it was the bank confirming the transaction, but it was them. They insisted I couldn't use PayPal and had to give them a credit card. I found this suspicious and ended the chat, opting to order directly from the site since my fridge is old and they were the only ones claiming to have the necessary parts. After making the payment, I received emails stating that all the parts were unavailable. I got my money back, but the service was dubious. The chat representative misled me about stock and payment options, and the phone call was also questionable. Proceed with caution.

1
Date of experience: Nov 27, 2025

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Business Details

  • Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support

    Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new.

    From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category — so you can quickly find exactly what you need.

    At Sears PartsDirect, we’re committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free.

    Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether you’re replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support.

    Visit www.SearsPartsDirect.com
    today — your one-stop shop for genuine appliance parts, repair advice, and service you can trust.See more

  • language https://searspartsdirect.com

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