searspartsdirect.com

1.5
1.5 Based on 116 reviews

Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we pr...

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Elle Adams
Untrustworthy service with misleading practices

I found the service to be quite untrustworthy. I initially chatted with sales who assured me they had the parts and would expedite shipping if I provided my credit card details via chat. During the conversation, I received a call claiming to be from the bank confirming the transaction, but it turned out to be them. They insisted on using a credit card instead of PayPal. I expressed my concerns about this being suspicious and ended the chat, opting to order directly from the site since my fridge is old and they were the only source claiming to have the necessary parts. After completing the payment, I received emails stating that all parts were unavailable. While I did get my refund, the service felt deceptive, and the chat representative misled me about stock and payment options. The call claiming to be from my bank was particularly alarming. Proceed with caution.

1
Date of experience: Nov 30, 2025

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Business Details

  • Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support

    Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new.

    From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category — so you can quickly find exactly what you need.

    At Sears PartsDirect, we’re committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free.

    Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether you’re replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support.

    Visit www.SearsPartsDirect.com
    today — your one-stop shop for genuine appliance parts, repair advice, and service you can trust.See more

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