searspartsdirect.com

1.5
1.5 Based on 116 reviews

Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we pr...

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Skyler Carter
Second order still incorrect parts, refund issue.

This is my second order, and I'm still receiving the wrong parts. Now I'm informed that since the order has exceeded 60 days, I can't get a refund, even though the part was on back order for 4 months. I've been requesting a return label every 3 days and still haven't received it. This has been the case since I got the part; my first attempt was on December 9, and the most recent was on December 26.

1
Date of experience: Dec 27, 2025

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Business Details

  • Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert Support

    Sears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new.

    From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category — so you can quickly find exactly what you need.

    At Sears PartsDirect, we’re committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free.

    Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether you’re replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support.

    Visit www.SearsPartsDirect.com
    today — your one-stop shop for genuine appliance parts, repair advice, and service you can trust.See more

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