Review Time
I highly recommend this company. I experienced some issues during the booking process and reached out to customer support. The assistance I received was very prompt and professional.
The agent, Angelina, quickly clarified all the details and provided the necessary information. She also asked me for additional details, so it was a smooth two-way communication process. Thanks to her help, I was able to resolve everything quickly.
As a result, I successfully booked my cruise, and I am very happy. I will definitely use this company’s services again in the future.
Since booking my first cruise through seascanner I have had many questions regarding the holiday. Shannon has replied and has been very helpful many times and Naomi has also been really helpful also regarding my last question. They have both provided the information needed which I'm grateful for. Thank you.
I would highly recommend booking with Seascanner!
We booked our recent MSC cruise through them and they were not only competitively priced but the customer service was excellent.
All queries were responded to within 24 hours (they guarantee 72 hours) and they were happy to speak to us to ensure we were happy with our booking and understand how everything worked if needed.
We are going on a cruise this summer which has been booked through another agent, and we were so impressed with Seascanner, the rest of our travel party have booked through them.
Before booking your next cruise, I would definitely check out their website and if unsure contact them as they are always happy to help so that you are well informed and can book with confidence.
be careful when booking even only for £1pp.cancellation fee is for £100pp.so read the condition carefully before booking.is the big lie. price guarantee to match the any other cruise company is only valid within 24 hours after your booking.please be careful.
I am incredibly thankful for the exceptional assistance provided by the representative who discovered that I had registered for a Mediterranean cruise (April 2-11, 2026) under a name different from my passport. It truly feels like a blessing to have received such insightful guidance! The effort put in was significant, and I want to express my heartfelt gratitude for the diligent and caring support! 🙏 Wishing all the best!
I can't commend Shannon from Customer Support enough. After initially thinking I couldn't attend a Christmas Cruise, I received information that allowed me to join, even if it was halfway through. I emailed Shannon late at night, and by 9:20 the next morning, she had already reached out to resolve my embarkation at Gran Canaria. This means I can enjoy Christmas with my husband on board, all handled efficiently and professionally.
I am incredibly grateful for the excellent services provided by Liz, who noticed that my registration for the Mediterranean cruise (April 2-11, 2026) was under a name different from my passport. It truly feels like a blessing to have Liz's keen observation and thoughtful reminder! She has done a tremendous job for me, and I want to extend my sincere thanks for her smart and kind assistance! 🙏 Wishing her all the best!
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