This is not a reliable way of getting tickets. I bought tickets for a concert from them several months before the concert. The night of, the tickets still haven't been delivered. I spent about 4 hours total on the phone with 3 different customer service people and messaging their AI Bots, and nobody could tell me where my tickets were. Just an hour and a half before the show, one of the customer service people informed me that the "seller couldn't transfer the tickets" to me. I have no idea who the "sellers" they're using are if they're not the venue and they're not connected to the artist...basically, they confirmed that it wasn't a technology issue. There were just "tickets" I'd been sold that no longer could be given to me by the time the concert came around. I kept asking what the issue was in that case: Had they sold me tickets that don't exist? How does this happen? Would they have ever told me about it if I didn't spend hours of my day calling? I'd bought the tickets very far in advance as a gift for a mega-fan of the artist. If you want to go to an event instead of spending the evening crying and apologizing to someone who'd prepared for months for an event, pick another ticket vendor. If you want disappointment and a refund, pick Seat Geek, but you might as well just keep your money in the first place.
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