seatgeek.com

4.1
4.1 Based on 1.7K reviews

SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ilyssa Silverman
This is not a reliable way of getting tickets. I bought tickets for a concert from them several mont

This is not a reliable way of getting tickets. I bought tickets for a concert from them several months before the concert. The night of, the tickets still haven't been delivered. I spent about 4 hours total on the phone with 3 different customer service people and messaging their AI Bots, and nobody could tell me where my tickets were. Just an hour and a half before the show, one of the customer service people informed me that the "seller couldn't transfer the tickets" to me. I have no idea who the "sellers" they're using are if they're not the venue and they're not connected to the artist...basically, they confirmed that it wasn't a technology issue. There were just "tickets" I'd been sold that no longer could be given to me by the time the concert came around. I kept asking what the issue was in that case: Had they sold me tickets that don't exist? How does this happen? Would they have ever told me about it if I didn't spend hours of my day calling? I'd bought the tickets very far in advance as a gift for a mega-fan of the artist. If you want to go to an event instead of spending the evening crying and apologizing to someone who'd prepared for months for an event, pick another ticket vendor. If you want disappointment and a refund, pick Seat Geek, but you might as well just keep your money in the first place.

1
Date of experience: Jan 30, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets.

    Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.See more

  • email hi@seatgeek.com
  • language https://seatgeek.com/

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More