I ordered a fully mechanised topline sofa from seat and sofa as I moved into my new home.The sofa was delivered 3 months late, delaying plans to move in, with broken pieces. While this may be an issue with a supplier, I was surprised with a downgrade in function when compared to the showroom. When I enquired about this, I was surprised to see the sales team mention that I had signed for this downgraded model without my awareness. This is fraud, given that prices are not listed on the sofa model and the customer has no idea on what he is signing up for just going by the model nameI am contemplating if this calls for legal action based on the response I recieve from the company.Company should profit by increasing the gap between procurement and sale, but do this ethically - the customer feels cheated and hurt with such actions!
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Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.See more
