Review Time
I paid 500 euros as down payment while ordering a sofa, they promised within 6 months my sofa will be delivered, I waited almost 9 months to get pickup my sofa from the store. Once I visited stored they mentioned your sofa is ready now you can pay the remaining amount. I believed their words and I paid 1 month installment like 325 euro and they enrolled in their system, after that they gave me shock that one part is missing out of 4. This really frustrating me that they made me to pay the money after that they informed 1 part is missing now you need to wait until it arrives the store meanwhile you allowed to pay the upcoming payments for 2 months otherwise there will be penalty. They are very rude that we can’t help it it and we dono when you will get the remaining parts but you need to pay the amount. I was totally scammed and treated very rude you can’t escape you should pay otherwise you will face consequences. I wish please don’t vist the store anymore they will talk nicely to make an order once you make order they will threaten. Even womens staff they also big scammer they will use womens card and threaten you. I faced many discrimination no supports always fake promises and lies fully ruthless rowdies in the store it’s not safe to visit if you are innocent
I highly recommend this place! From the moment we walked in, we were greeted with professional and incredibly friendly service. Thanks to their great patience and expert advice, we were able to look through many options and find the sofa that is absolutely perfect for our needs. If you’re looking for furniture and value top-notch customer service, you’ve come to the right place!
We had a great experience with Seats and Sofas. The sofa quality is excellent, very comfortable, and looks stylish in our home. The material and finishing feel premium, and it fits perfectly with our interior.
The staff especially Aness and Aswieta was helpful and guided us well in choosing the right color and design. Delivery was smooth and on time. Overall, we are very happy with our purchase and would definitely recommend Seats and Sofas to others.
We visited the store looking for sofas and were extremely satisfied with the entire experience. The service was truly excellent, with professionalism, kindness, and a genuine willingness to help with every question we had. The quality of the products was outstanding, and there was a wide variety to suit every taste and need. Everything was well taken care of down to the smallest detail, showing that they truly value their customers. Overall, the experience was fantastic, and we would definitely choose them again in the future. We highly recommend them without hesitation.
We visited the store looking for sofas and were extremely satisfied with the entire experience. The service was truly excellent, with professionalism, kindness, and a genuine willingness to help with every question we had. The quality of the products was outstanding, and there was a wide variety to suit every taste and need. Everything was well taken care of down to the smallest detail, showing that they truly value their customers. Overall, the experience was fantastic, and we would definitely choose them again in the future. We highly recommend them without hesitation.
Service to buy the sofa was great. The usual game of negotiating where the sofa is in the states and the -insert reason- will cause me to have an exceptional discount. Having finished that little piece of theater we walked out with a deal that is just fine! Part of that deal was a payment plan that would dice the amount in 5 or 6 payments. Here is where the issues begin. The lady at the central cash registry is then actively pretending not to know what the deal is all about and tries to force you to pay the whole amount in be go. Deal is a deal so I find this behavior repulsive. What follow is is a a barrage of calls , mails and text messages at the the agreed payment date plus one day ( since the agreed payment date was coincidentally on a Sunday, the order was processed on Monday. A rather aggressive mail threatening with legal actions was what followed. 2 weeks later the same lady calls me again to ask if it was paid or not. I believe it is her job to check the receivables so she should already know. So one either calls to inform me that the payment has not been received ( not applicable in this case) or to inform me that the sofa is delivered. Other than that stop bothering me. Usual etiquette. Send an email and if there is no response call. Doing everything at the same time is rather disgusting. In short invasion of privacy with absolutely zero grounds to do so. In short she ruined a perfectly good experience to the point where I will surely not buy again from seats and sofas in Heerlen
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Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.See more
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