Bought 4 big bags of Seattle's Best Dark Roast as usual because I have been drinking it for years. I always order from Sam's Club online and this last order was horrible. The smell was so bad and I had to put it in a plastic bag to keep the house from smelling like it after I opened one bag. Opened a second and same thing. Contact Seattle's Best customer service to let them know the bag numbers so they could investigate what was going on and she simply said we can't do anything about it or discuss it with you. You will have to contact Sam's Club. What??? I was trying to give them a heads up that something was wrong with the product that has never been that way. So now I am trying other coffees and experimenting to find a new everyday coffee. Done with Seattle's Best after being a customer for many years.
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What started as "Stewart Brothers Coffee" in the 70's became "Seattles Best Coffee™" upon winning a competition in Washington. We've been dedicated to creating Smooth - Roasted Premium Coffee since our very first blend named after a cat named Henry who...