My wife has a standing order with Amazon each week for a package containing six bags of Seattle's Best Coffee's Hazelnut Blend. An order that we received in August did not have the usual Hazelnut aroma and taste. A subsequent order from Amazon had the usual aroma and flavor.When I contacted Seattle's Best Coffee's customer service, they avoided any responsibility for the problem and punted my complaint back to Amazon, claiming that their agreement with Amazon precluded Seattle's Best from dealing with customer complaints. As a former business owner, I would think that if any product or services were the subject of a customer complaint that the provider would want to investigate and correct the problem. Apparently, not the case at Seattle's Best Coffee.
Claim your business profile now and gain access to all features and respond to customer reviews.
What started as "Stewart Brothers Coffee" in the 70's became "Seattles Best Coffee™" upon winning a competition in Washington. We've been dedicated to creating Smooth - Roasted Premium Coffee since our very first blend named after a cat named Henry who...
