Caution: It seems the company is struggling and trying to maximize cash flow before facing serious issues. I placed my order a month ago, and it still hasn't shipped. I emailed customer service, and they mentioned they were looking into it, but the response time is five days and there’s no option to speak with someone directly. There’s still no update on my order, and they mentioned the warehouse is looking into shipping a replacement, even though tracking shows my order never shipped.
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