I wish I could give this experience zero stars, particularly due to the customer support issues. I ordered shoes in November, expecting them by December 4th, but they never arrived. The company has been unhelpful throughout. I emailed them and was told to wait for delivery. After a week, I followed up but got no response. I've contacted them four times and opened three separate tickets, yet still no reply. It appears I will need to initiate a chargeback with my bank since I never received my $175 shoes and cannot reach anyone.
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