BUYER BEWARE: A WARNING ABOUT SEBASTIAN CRUZ COUTURETo all prospective customers: BEWARE before spending a single cent with Sebastian Cruz Couture.Before you make a purchase, I urge you—implore you—to open your browser and type this into Google:“Are there a lot of complaints against Sebastian Cruz?”The results will shock you. You’ll find an alarming number of customer complaints—from delayed shipments to zero deliveries, from unanswered emails to completely unreturned phone calls. This is not hearsay. These are real people with real grievances, many of whom, like myself, feel utterly deceived.And if that’s not enough, check the Better Business Bureau (BBB) website. There, too, you will find complaint after complaint after complaint. The pattern is undeniable. This company’s customer service is virtually nonexistent after a sale is made. They take your money, then vanish.Let me share my experience.I purchased a very expensive shirt from Sebastian Cruz. During the sales process, the representative was polished and personable. I thought I was in good hands. My card was charged. I received a receipt. I was excited.That was the last time I had any direct human interaction with this company.The shirt never arrived.I reached out multiple times—via email, phone, even social media. No answer.Eventually, I did receive a response from someone named Natalya Cruz in their customer service department. I was told the shirt was in production and would ship soon. That was weeks ago. Still, nothing.No shirt. No follow-up. No accountability. Just silence.At this point, I feel I have no choice but to go public with my experience and warn others. This is not just poor service—it’s unethical. It’s disrespectful. And it’s infuriating.I will never again purchase anything from Sebastian Cruz. And I urge anyone reading this to do your research thoroughly before making the same mistake I did.Let the buyer beware.Your money, your time, and your trust deserve better.
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