sebastiancruzcouture.com

3.7
3.7 Based on 128 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
SB21
Clothes are a big let down

I placed an order for 2 jackets, pants, a shirt, bowtie, and handkerchiefs on August 27th 2022. I received my order on Sept 27, 2022. It literally took a month. The clothing was a big let down. It does not look nearly as nice as the website. My biggest issue was all the items sent were so small that 2 tailors told me there was not enough material at the seams to alter. The Sebastian Cruz site states that all their seams have an extra 4" of material. My tailor showed me there was less than half an inch. Sebastian Cruz wants to charge me a 20% restocking fee for sending me the wrong items. I checked the garment size tag to see if it was the size I ordered. Sebastian Cruz jackets conveniently don't have size tags. I would not recommend buying from them for the following reasons:1) You will wait a long time for your order2) Your order will not be right3) You will have to pay huge fees to return your order4) The clothes and fabric do not look nearly as nice as they do online.

1
Date of experience: Sep 27, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More