My experience with this service was very disappointing. They clearly do not properly test their products, as confirmed by their support team, and they try to shift the blame for malfunctioning appliances onto delivery issues. I received a defective wall oven, and if it weren't for my constant follow-ups and arranging my own service call, nothing would have been resolved. They eventually sent a replacement but refused to cover installation costs, which should have been part of the warranty since they had to replace the faulty unit. I was also forced to pay for both uninstalling the broken oven and installing the new one, without any reimbursement for the original installation. Avoid the trouble and look for other options.
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