My experience with this service was very disappointing. They clearly do not properly test their products, as confirmed by their support team, and they try to shift the blame for malfunctioning appliances onto delivery issues. I received a defective wall oven, and if it weren't for my constant follow-ups and arranging my own service call, nothing would have been resolved. They eventually sent a replacement but refused to cover installation costs, which should have been part of the warranty since they had to replace the faulty unit. I was also forced to pay for both uninstalling the broken oven and installing the new one, without any reimbursement for the original installation. Avoid the trouble and look for other options.
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At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet.
We started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings—we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending.See more