When I initially ordered several items at once, I knew in advance that two items had an extended wait time.
I contacted customer service and without hesitation they fulfilled my request of shipping my items separately, even though I had only paid one shipping fee. I was able to get my issue resolved with a real person on the phone in no time.
They continued to update me throughout the process with great communication practices. I could not recommend a single improvement over my experience because it was truly as good as I could ask. This is so rare in today’s world. They have my business for life.
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Combining science and design, Secretlab is a company specialising in US Ergonomics-certified task chairs and accessories. We dedicate ourselves to bringing modern ergonomics to life.
Check out what the experts & research journals say about us: secretlab.co/pages/ergonomics
