I bought a striped jumper that was described as a ‘supersoft fine knit’ with specific material content, but the label states it’s ‘100% cotton’. I'm keeping it to avoid losing money on a return, but I'm very unhappy. Additionally, they deducted £2.91 in taxes from my refund, which is confusing since the purchase should include VAT. They reduced my refund from £17.45 to £9.51, which feels unfair.
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Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
