I recently purchased a shirt advertised as XL, but in reality, it fits closer to a medium — my shoulders won’t even fit into it. I always wear XL, so this sizing is clearly misleading.When I contacted customer service, I was told the item was “final sale” and could not be returned or exchanged. However, this policy was not clearly stated at the time of purchase; it was hidden in the fine print. A transparent business would clearly mark non-returnable items in the product description.This kind of practice feels deceptive. Between the misleading sizing and buried return policy, the experience has been extremely disappointing. A quick search shows the company has only a 70/100 rating on Scam Detector, which unfortunately seems consistent with my experience.
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