The customer service I experienced was absolutely terrible and deeply frustrating. I attempted to cancel my service for months, reaching out via email and phone. Each time, I was promised a callback to complete the cancellation, but no one ever called me back. They ignored my requests and seemed to avoid processing my cancellation. Ultimately, I had to contact my bank to stop future payments because this company would not handle my request. A company that disregards customers and fails to take action is not trustworthy. I strongly advise others to reconsider before using their services.
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