I bought a toy from them my son had been begging for for weeks. As per the description the toy was 14" and exactly the toy he wanted. After a couple to three weeks the toy arrived and was not at all what was described it was much smaller. It was pretty much something I could have bought at Walmart for $15 instead of the $45 I paid. I emailed the company to start a return and they took forever to respond and offered a partial refund but no explanation as to what that meant. I replied asking for more details as to what a partial refund meant and I'm still waiting for that response. I also reviewed the product on their site and they actually have to approve the reviews. Really?! That's ridiculous bc of course if there's a bad review then they can choose not to publish it, which is exactly what happened with my review. The only reason I'm giving these guys two stars is bc the items did arrive but I will not be purchasing from them again.
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