selectspecs.com

4.5
4.5 Based on 121 reviews

...

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Kieran
Ordered glasses just after Christmas, nothing online to state stock issues. Placed my order and had

Ordered glasses just after Christmas, nothing online to state stock issues. Placed my order and had an email saying it was going to be 4-6 weeks for delivery. Had I know this I wouldn't have bothered. I kept the order in place and after receiving no updates I emailed a few times but didn't get a response. Ended up having to contact via a complaints form to get a response. After ordering on 29th December they were finally despatched on 9th Feb. Received the glasses the frames are okay but the lenses are thick, previously thinner lenses from boots are sleek and light but these are thick and heavy. I contacted the company to advise about the thickness and also requesting compensation for the delay but had an awful email saying as a gesture they'll give me 10% off my order next time (like I'm going to order from them again) and the glasses were thinned but even the small change in my prescription can cause the glasses to be so much thicker. My advice stick to the high street and pay the price. Avoid this company.

2
Date of experience: Feb 19, 2026

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