Ordered 5 bridal dresses from their EU website. I have been charged 50€ fee that is usually charged to credits cards when used outside EU, even though i ordered in euro and from their EU site. However this wasnt even the worst part. Returning the goods that are worth over 1000€ back to UK from Europe is almost impossible. Customs asking for certain certifications and forms that can only be downloaded if you have the software generating them and it is not free! We ended up spending 250€ hiring a customs agency to do this work for us and return the goods back to UK. Avoid at all costs if you are ordering from Europe and the order value is over 1000€! They offer no help in the return process. Overall i had to spend 300€ just to try their dresses which arent even such good quality.
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