This is my first online purchase of Self Portrait dress but during the purchase, the welcome code which entitled me for 10% discount for new subscriber was faulty and I didn't get the discount. I sent a email to enquire and was delighted that Marta responded to my mail very soon.After some verifications,she quickly refunded the discounted amount to me,at the same time she also tried to find out the root cause for the gitch so that the incident will not happen to other subscribers.Her service recovery is remarkable and I will continue to buy from Self Portrait website direct, keep up the good work!👏
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