Terrible return policy. The dress I ordered was lighter than the picture and didn’t fit properly so I had to return. First, you get charged ridiculous duties and levy charges (in Canada). At this price, the company should include this in the cost at checkout. No prepaid slip included. So you have to send an email to then get a link to address label. Print 3 different slips, fill out a form yourself; to then pay for shipping (because they won’t) and then go to an office to send off. I ended up paying 150$ of my own money to just return a dress. So many companies do better.Just terrible.
Claim your business profile now and gain access to all features and respond to customer reviews.
