Awful customer service! I wore my dress once the zip broke within an hour! Went to the shop as I was in London wouldn’t offer any refund or replacement as I brought online! I had to send it back to head office said they would fix the zip and wouldn’t offer a replacement.It’s been 7 weeks and they still haven’t fixed the zip or offered me a refund! £350 dress which I don’t have… be very careful with this brand!
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