self-portrait.com

3.1
3.1 Based on 233 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Rachel Foster
If I can, I don't want to give even 1 star!

I am extremely dissatisfied with my recent purchase experience on your website. I spent over $600 on clothing, taking advantage of a 20% discount. However, my order was only partially shipped, and upon contacting customer service about the missing items, I was assured they would be sent promptly from the UK.To my dismay, after waiting for 12 days, I received a refund notification, stating that the items were out of stock and would not be shipped. This is highly disappointing, especially considering I had ordered a set containing both a top and a skirt, but only received the top.In an attempt to find a resolution, I inquired about the possibility of obtaining the missing skirt in an available size at the originally purchased price. Unfortunately, my request was denied. It is frustrating to encounter such issues, especially when the responsibility lies with the company.Everyone, please read my comment before purchasing!

1
Date of experience: Dec 19, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More