The worst experience ever. I bought a dress which i never received by UPs fault. I was informed by self portrait that i will receive a refund after 10 days and that they could not resend the dress.So unfortunately i decided to re purchased again the same dress since i couldn't find it anywhere else. Currently expecting the dress from the second order and received an emai that i do not own the refund from my first order since the dress was sent. I had to call them in order to realise that they havent even had the first dress back from the warehouse of UPS in order to proceed with my refund.I wont try again to buy directly i will prefer a retailer.I am not even confident that i will receive my refund finally. Disappointed from the experience.
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