Nice dresses but customer service is not good. The sizing is completely off. I talked to customer service beforehand to get a better idea of the sizing as my dresses are all in Medium but on the website they run UK size numbers. Advice was completely wrong! So i ordered the size which was completely off. Anyways contacted them to explain the situation and that i want to reorder but wish to get free return in return was told its my own fault i got it wrong…Honestly no idea why would they not give me a free return label when i tell them i want to reorder in another size and spend more money!Also went to boutique in Mayfair to get advice on sizing where they said they only sell dresses in sizing SML etc not UK numbering. Seems staff is completely clueless!I also dont understand why a brand that sells 300-500 pound dresses would charge for returns. Stupid policy. Good luck on surviving!
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