I had an awesome experience regarding product and customer service. Bought the nicest dress and the quality is awesome. I had questions regarding return and it was answered with a lot of patience and friendliness. Another issue was solved within minutes. I appreciate it a lot that you can communicate via whats app. Yes, return cost are quite high but you know that upfront and it is not their fault (I think we are all spoiled by free shipping and free returns). And I am glad that they sell directly because my dream dress was sold out everywhere else and I got it from self portrait directly on sale. Thanks a lot I am a big fan now.
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