Unfortunately there is no option to give a zero. I ordered a dress which arrived with tags already detached and with pulls on many places evidencing that it was worn before. Self portrait refused to pay my return fees, even though it wasn't my fault that the dress arrived unwearable. My question is, why do I have to incur a cost that I otherwise wouldn't have incurred if the dress was shipped to me in a wearable condition?I'm appalled and disappointed at the same time to be honest.Dont bother buying from them as returns are so stressful. I dont care what the returns policy say, if you send me an item in an unwearable condition reimburse me my return fees, Full stop!
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