I sent the returned 1 dress(too short) and a top( quality issue) from HK to the UK. The shipping information was updated on 06.27, asked whether Self-portrait had received them, and pls confirmed. Besides, I attached the shipping slip in emails and WhatsApp.1. Low Efficiency and Disgusting Service.4 emails were sent only one reply back. Not like Humans handling my case but like robots. (Maybe I have been better to easily accepted one robot called Sa**i)No CS member confirmed whether they received the package and will process my refund.2. Disgusting Service From CS Manager and Terrible AttitudeFrom the words she said, I cannot point out the weakness of their service. And said my words are rude. May I ask which dirty words I used?So ridiculous! Please put your all efforts into the way which can better improve your team's efficiency and effectiveness. Your fatuous attitude made me sick.
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