They don't offer any type of return service or support - so if you purchase any items directly from Self-Portrait and live outside of the UK, you are pretty much screwed if you need to return something (even if it's defective - they won't cover the cost of shipping). Returning a single dress can cost a minimum of $78 from the U.S. to the U.K. returns center. This is pretty outrageous and the only retailer I have ever shopped with that puts their customers through such crazy returns processes. I will never shop directly through their website again - I will only shop through 3rd party retailers for their items.
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