Still waiting on resolution for a refund. Ordered three dresses and returned two.They say only one was in the box. This is untrue, both were included, carefully individually wrapped, and with tags. What is the worst thing about this is that my proof of postage now has no value as they have refunded one item. These were expensive dresses and it is very disappointing to spend time trying to resolve this when I have followed their instructions exactly. Having looked at the return reviews I wish I had never bothered, and I will not be shopping with them again neither online nor instore.I find it very odd….I would be interested to know if others have had similar experiences with their warehouse in the U.K.
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