I rented a car through Seth Drive for almost a year and had a very disappointing experience. They act only as an agent and take no responsibility once you are handed over to the actual rental company. After a minor bumper scratch, I followed their instructions and obtained a police report, but they still made the process difficult. When I returned the car, I was told to wait four working weeks before I could even request a refund. My refundable deposit was 1,500 QAR, but without any explanation they refunded only 250 QAR. Despite multiple calls and messages, I received no response or clarification. The lack of transparency, accountability, and customer service is unacceptable. I am sharing this review so others can be aware of what they may face when dealing with Seth Drive.
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