I had to make an exchange of an item I bought, so I texted Selkie’s customer service number. They answered within an hour, much faster than any other text customer service line I’ve ever used, and immediately provided straightforward instructions on exchanging. Besides that, the new item is shipped right away rather than me having to wait for the return to arrive at the warehouse and then them ship a new item. Their customer service agents are kind and helpful. I am a very satisfied customer!
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