Untrustworthy, slow. Sometimes up to 7 days to begin processing, then 7 to 8 days to process, then another couple of days to receive payment. Out of 4 recorded deliveries, they claimed to have not received 1 box from each delivery. Their terms and conditions allow no compensation for this, even though the tracking shows as delivered. In reality whatever you get quoted for a trade, you’ll lose a minimum of 25% to 40% value. Split your more expensive books with cheaper ones to alleviate this as they’ll claim to not receive the most expensive items. Customer service is automated/ AI, so you don’t actually get to speak to anybody. Personally, I’d use a different provider. Also, be sure to pack and know how many boxes you have before you complete the trade or the courier will make up an amount (contrary to the instructions) and again, they’ll claim to to have received the full trade and reduce your payout.
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